Soc Lua Company Limited is committed to safeguarding our customers’ data and information in strict accordance with legal regulations regarding user privacy protection. We’ve established this policy to govern the collection and use of personal data on our website. We implement appropriate measures to ensure the security of customer data provided when using our website, preventing unauthorized access. Please read this policy carefully to understand your rights when providing us with your information.
Purpose of personal information collection
The data collected on the Soclua.com website includes customers’ names, phone numbers, emails, addresses, and other similar information. We use this mandatory information to verify your identity when you require consultation or register for services on our website. This helps us communicate with you more conveniently, support exchanges regarding services, and research or improve our customer service. You are welcome to browse our website anonymously.
Additionally, we may collect information about the number of times you visit our website, the pages you view, the links you click, or other information related to your connection to the Soc Lua website. We also collect information about the web browser you use each time you visit our website, such as your IP address, language used, and access time. This is solely to enhance your experience on our website.
Scope and purpose of information use
The personal information that Soc Lua Agency collects from customers will be used within our company’s internal operations. In certain cases, we may need to share information with third parties to provide the best products and services to customers, or when legally required by a competent state authority, such as a court order. This may also occur if Soc Lua is in the process of merging with another business, undergoing an acquisition, or selling assets. When the sale and transfer of business assets occur, support from this personal information may be necessary. If we need to share your information with a third party, we will notify you, and we will only do so with your explicit consent. We absolutely will not sell, exchange, or use your personal information for commercial purposes.
The purpose of using customer data on the Soclua.com website is to send notifications about information exchanges between you and us, provide services or products, and send promotional programs. Your personal information may also be used to prevent unauthorized access or to contact you and resolve disputes in specific circumstances. We are committed to using your personal information strictly for business purposes by current legal regulations.
Data retention period
We will store website access behavior data (computer data) for a maximum of 60 days. As for customers’ personal information, Soc Lua will store and secure it on the company’s server for the duration of providing services to the customer, until the collection purpose is fulfilled, or until the customer requests the deletion of their registered information. We provide customers with the right to modify, copy, and delete their data. If you need to edit your personal information or discover that your personal information is being used for an unauthorized purpose, please contact our hotline: 0868133882. If you wish to delete your information, please send a request to the email: [email protected].
Information security commitment
Soc Lua will store and secure customers’ personal information, not disclosing it to anyone except legal authorities when requested or to relevant third parties when permitted. The collection and use of customer information will strictly adhere to the stated purposes and comply with legal regulations.
We constantly strive to use secure encryption methods to protect your personal information. All online transaction information, such as invoice details, is kept absolutely confidential. No security method is entirely foolproof, and while information is stored on our servers, if a hacker attack leads to the disclosure of user data, we will immediately notify customers to prevent risks and inform the relevant authorities for the fastest possible resolution.
We always implement appropriate technical and security measures to prevent unauthorized access and minimize financial damage to customers. We use secure SSL encryption technology to encrypt data transmission, helping to keep information safe. Our website may contain links to other sites that we do not control. In cases of unauthorized access resulting from customers independently accessing such sites and disclosing information, we will not be liable for any damages or claims.
Changes to privacy policy
Soc Lua may update this policy at any time to adapt to evolving needs and customer feedback. Therefore, we encourage you to review this policy regularly to ensure you accept its terms and continue to access and use the website after any changes. If there are any significant changes to this policy, we will notify you on our homepage to safeguard your rights regarding data collection by Soc Lua.
